Understand Sentiment & Emotion
Go beyond positive and negative. Detect frustration, excitement, satisfaction and more — in real time, across every feedback channel and language.
SentAna reads the sentiment behind your customer feedback, reviews, reports, and conversations — so you always know what to do next.
See how SentAna uncovers meaning in conversations, reviews, reports, and any text your business generates.
A complete platform — from raw text to confident action.
Go beyond positive and negative. Detect frustration, excitement, satisfaction and more — in real time, across every feedback channel and language.
See how sentiment shifts over time, catch emerging topics before they escalate, and trigger automatic alerts when negative trends appear.
AI-powered executive summaries and recommendations — so every insight leads to a clear, confident next step for your team.
Built-in chatbot with automatic escalation for frustrated customers, CRM integration, and a secure PostgreSQL backend — ready for real business use.
Log in with your Google account and explore the full platform. Upload a file, paste some text, and see your first analysis in seconds.
💡 Don't have your own data? No problem — select from our ready-made sample datasets directly on the platform and get started instantly.
Already have an account? Log in here
Request a demo or reach out — we'll show you what your customer data has been trying to tell you.