SentAna
Understand Sentiment & Emotion
Go beyond positive and negative. Detect frustration, excitement, satisfaction and more — in real time, across every feedback channel and language.
SentAna reads the sentiment behind your customer feedback, reviews, reports, and conversations — so you always know what to do next.
See how SentAna uncovers meaning in conversations, reviews, reports, and any text your business generates.
A complete platform — from raw text to confident action.
Go beyond positive and negative. Detect frustration, excitement, satisfaction and more — in real time, across every feedback channel and language.
See how sentiment shifts over time, catch emerging topics before they escalate, and trigger automatic alerts when negative trends appear.
AI-powered executive summaries and recommendations — so every insight leads to a clear, confident next step for your team.
SentAna reads every customer email, analyzes sentiment, emotion, and key aspects, then drafts accurate replies and creates tickets automatically. Real-time SLA tracking, status updates, and KPI reporting — turning your inbox into a fully managed support pipeline.
Built-in chatbot with automatic escalation for frustrated customers, CRM integration, and a secure PostgreSQL backend — ready for real business use.
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No signup required — explore real sample reports and see exactly what SentAna produces.