About SentAna

SentAna is an AI-powered sentiment analysis platform built to help businesses understand what their customers, audiences, and stakeholders are really saying — across reviews, support conversations, social media, articles, and reports.

What We Do

SentAna analyses text from multiple sources and turns it into clear, actionable insight:

• Basic Sentiment Analysis — fast positive/negative/neutral classification
• Aspect-Based Sentiment Analysis (ABSA) — sentiment broken down by specific topics (e.g. price, delivery, support)
• Emotion Detection — identifying joy, anger, sadness, fear, and other emotional signals
• Trend Analysis — tracking sentiment over time across weeks, months, or custom periods
• AI-Powered Insights — executive summaries and recommendations generated by Claude AI

We support multiple input formats (text, CSV, JSON, PDF) and detect 7+ languages automatically, with GDPR-safe data handling built in from the ground up.

Our Approach

We believe sentiment analysis tools should be accurate, transparent, and genuinely useful — not just another dashboard with numbers nobody acts on. That's why SentAna combines proven NLP models with real AI-generated insight, so the output is something a manager can actually use.

Who It's For

• Businesses analysing customer reviews and feedback
• Teams monitoring brand sentiment across articles and social channels
• Analysts tracking sentiment trends over quarterly or annual reporting periods
• Customer service teams wanting AI-assisted chat with smart escalation

Get in Touch

We'd love to hear from you.

• General enquiries: info@sentana.se
• Support: support@sentana.se
• Sales: sales@sentana.se

SentAna is based in Sweden and built with care for accuracy, privacy, and usefulness.