Real-time Sentiment
Measure positive, neutral, and negative signals across feedback channels.
SentAna analyzes customer text to surface sentiment, emotions, and trendsβso you can act with confidence.
See how SentAna uncovers meaning in your customer conversations.
Everything you need to understand customers at scale.
Measure positive, neutral, and negative signals across feedback channels.
Spot frustration, excitement, and more to prioritize the right responses.
See change over time and catch emerging topics before they escalate.
Automatically flag risky conversations and surface recommended actions.
Connect to CRM and chat systems to analyze where your customers already are.
Concise, shareable reports that turn insights into decisions.